Subpath ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website at subpath.app and our dashboard at my.subpath.app.
Account information: When you register, we collect your email address, which is used to create and manage your account.
Usage data: We collect information about how you use the Service, including domains you connect, routing rules you configure, and actions performed in the dashboard.
Payment data: Payments are processed by Paddle, our Merchant of Record. We do not store credit card numbers or full payment details. We receive from Paddle your customer ID and subscription ID to manage your plan status.
Log data: Our infrastructure may log request metadata such as IP addresses, request paths, and timestamps for security and performance purposes. We do not log the content of proxied responses.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your account data is stored in a secure cloud database platform. Routing configuration is stored in distributed infrastructure. We use industry-standard security measures including HTTPS encryption, access controls, and authentication tokens to protect your data.
We use minimal cookies necessary for authentication (session tokens). We do not use tracking or advertising cookies. Our landing page may use analytics cookies (Google Analytics) to understand aggregate traffic. You can opt out via your browser settings.
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law or for legitimate business purposes such as fraud prevention.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
The Service is not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Continued use of the Service after changes constitutes acceptance.
If you have questions about this Privacy Policy, contact us at [email protected].